Workmates Core2Cloud Solution Ltd is a technology consulting firm offering cloud, cybersecurity, and IT infrastructure services. As the organization expanded, internal systems across sales, HR, finance, and delivery became increasingly fragmented.
Building an Integrated Internal Operations Platform
Business Solutions powered by Zoho
Company Overview
Business Challenge
- Multiple standalone systems creating data silos
- Manual processes across HR, finance, and project management
- Limited collaboration across teams
- Lack of a unified view of customers and operations
These challenges affected operational efficiency and management visibility. /p>
Solution Approach
Workmates implemented a comprehensive business solution using Zoho One to unify internal operations.
Key applications implemented
- Zoho CRM
- Zoho People
- Zoho Projects
- Zoho Desk
- Zoho Books
- Zoho Mail & Zoho Cliq
- Zoho Analytics
What changed
- Customer data and sales pipelines were centralized
- HR processes were digitized, including onboarding and performance tracking
- Project planning, tracking, and collaboration were streamlined
- Finance and invoicing processes were automated
- Dashboards provided real-time insights across functions
Outcomes & Impact
- Elimination of data silos across departments
- Improved collaboration and internal coordination
- Better control over financial and operational processes
- Faster, data-driven decision-making
The integrated platform supported both current operations and future scalability.
Conclusion
The Zoho-powered business solution enabled Workmates to operate on a single, unified platform, improving efficiency, collaboration, and organizational visibility.
